The Different Privacy Policy

The Different is the trading name of Duncan Findlater (TMI). This privacy policy will explain how The Different uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

The Different collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

  • Only where absolutely necessary, The Different may collect login data for your device. Wherever possible or appropriate an administrative account should be set up on your device for use by The Different.

  • Technical data such as the type and model of a device under service, software installed and settings or preferences. A record of the work completed on your device will also be kept.

How do we collect your data?

You directly provide The Different with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

How will we use your data?

The Different collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Create a service history of your device(s) to ensure consistency of service quality.

If you agree, The Different will share your data with our partner companies so that they may offer you their products and services.

  • The Different does not share data with other companies so that they can offer you products or services.

Marketing

The Different would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop The Different from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

The Different would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request The Different for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that The Different correct any information you believe is inaccurate. You also have the right to request The Different to complete the information you believe is incomplete.

The right to erasure – You have the right to request that The Different erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that The Different restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to The Different’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that The Different transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@thedifferent.fi

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

The Different uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website

  • Note that this web site uses Squarespace infrastructure for more details see: https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – The Different uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – The Different uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The The Different website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

The Different keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 12 September 2022.

How to contact us

If you have any questions about The Different’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@thedifferent.fi