The Different is now closed and no longer accepting new cases. This website will remain open as an information resource. If you want to contact me about working in Apple support or consultancy for your company, please use the contact button, above.

Consultancy.

  • The Different Consultancy.

    Consultancy includes services found in Support section of this site

    I can help with Apple expertise that you may not have in-house

    Effective, simple solutions with no unnecessary technical complexity

    You understand the the solutions and they are well documented

    You are not locked in to me or my solutions

  • Cost Savings

    Service and optimise existing equipment to delay additional capital investment

    Avoid increasing headcount by hiring in an IT professional only when needed

    Offload IT work from your staff to allow them to focus on their core competencies

  • Clinic

    An on-site visit for you staff to ask questions, get fixes and find out how best to use Apple devices

    Give your staff the opportunity to speak directly to an Apple expert at your own site

    Fix multiple small issues any one of which is too small for a call-out

    Wide level of service from technical troubleshooting to iPhone cleaning

    Ideal for “Bring Your Own Device” businesses

    Day or half day

  • Data Services - transfer, backup, deletion

    Transfer data from old Macs to new ones without transferring problems

    Backup and data archiving solutions

    Secure deletion of data when old equipment is disposed of

  • Staff Cover

    Help with staff absences

    Holidays, illness, maternity / paternity leave etc.

  • Project Assistance

    “Domain expert” in Apple devices and their use in business

    Experience in project management, working in a project team and leading projects

    Experience in a number of software implementation projects from requirements gathering to roll-out

  • Equipment Choice

    Apple’s product range is now quite large, I can help with ensuring you get the correct device for the job you need to do

    Avoid under-specifying

    Avoid over-spending

  • Equipment Lifecycle

    Choosing the correct device for the work

    Set-up, data transfer, application installation

    End-of-life, data deletion and environmentally friendly disposal

  • Add Skills to your Business

    Assistance for a project when skills are not available in-house

    Technical help and training for your staff